• FAQ Client Firmware SDK User Manual Video Tutorial
  • How much hard disk space is needed when UC2 is used for recroding?
  • What is the hard disk recommendation to be used in the NVR?
  • Infrared light panel control state
  • RTSP stream access address writing format
  • Public network access port mapping when NRV and IPSAN is in local network.
  • Customer can’t see video when using IE9 in WINDOWS 7 system
  • Wireless Microwave Bridge Adjustment Method
  • SD card and File system match note
  • Restore the factory settings situation
  • How do set IP camera access right?
  • Operation error after installing client
  • Audio and reverse audio knowledge
  • What is PTZ and its function?
  • Why can’t control PTZ?
  • How to set IP Camera time and title format
  • IP Camera clock calibrate
  • Store space calculation
  • 1080P and 720P resolution
  • D1 and CIF resolution
  • How to get device serial number
  • When need optimize client?
  • How to establish recording strategy?
  • How to begin recording?
  • How to use alarm linkage?
  • Front –end recording and local recording difference
  • How to access IPC through webpage?
  • How to keep 3G product image smoothly?
  • How to do if forget IPC password?
  • How to restore IPC to leave factory configuration

  • How much hard disk space is needed when UC2 is used for recroding?
    Ensure that hard disk capacity is more than 20G when using  UC2 for recording and storage.

    What is the hard disk recommendation to be used in the NVR?
    A Seagate hard disk SV 35 can be used in case you need to add or change the hard disk in the NVR

    Infrared light panel control state

    Active Mode – Network camera IR light control panel opens or closes according to photo resistor's sensitivity, the video also turns from colored to black and white when the IR CUT filter is opened.

     

    How to set Active Mode Connection

    Connect the photo resistor to the first and second pin on network camera module lens panel,

    The fifth pin output control level is 0- 12V. ( 0 when there is no light ,12V when under bright light )

     

    Passive Mode- IR light board send control sign to control network camera module color and

    open IR CUT.

     

    How to set Passive Mode Connection

    IR light control panel output level (0- 3V) and connects to the fourth PIN on network camera lens panel,  video color changes to black and white from colored and opens the IR CUT filter

    when ouput level is more than 3V. Otherwise module won’t work.

    RTSP stream access address writing format
    Writing format : rtsp://192.168.0.123:554/mpeg4

    Public network access port mapping when NRV and IPSAN is in local network.

    21 UDP+TCP FTP Port -————Configurable

    22 TCP SSH Port ————Configurable

    80 TCP web Port ————Configurable

    554 UDP+TCP Client Connection Port ————Configurable

    9898 TCP DBS Client Port ————Configurable

    10001-10003 UDP IPC login port ————Configurable

    20001 TCP Client login port ———Configurable

    59998-59999 TCP monitor TCP transmit –receive port———Configurable

    10000-15000 UDP playback UDP transmit port ————Configurable

    20000-25000 UDP playback UDP transmit –receive port ————Configurable

    58000-59000 TCP playback TCP transmit –receive port ————Configurable

    60000-63000 UDP Monitor UDP receive port ————Configurable

    11121-11125 TCP Remote TELNET Port ————Configurable


    Customer can’t see video when using IE9 in WINDOWS 7 system

    Click IE9 – Tool- Compatible Video


    Wireless Microwave Bridge Adjustment Method

    1)       Choose good transmit –receive antenna according to different environment

    2)       Debug and set network bridge at short range ,connect network bridge into wired local network, set IP, connect mode ,SSID name, break ,it shows success if two bridges sign are full under wireless environments, change data transfer rate for 6Mbps (minimum ) as long distance debug backup

    3)       Long distance debug network bridge, install and set ,adjust network bridge sign strength light at least a grid

    4)       Look for signal strongest point. Adjust antenna level and vertical angle up to success (four lamps are light)

    5)       Change data transfer rate for 54Mbps (maximum).


    SD card and File system match note

    Owing to file system change, please follow next operations when use SD card to check video file.

    1)       Technology support webpage download and install SDFormatter V2.0, format SD card.

    2)       Install SD card into IP camera, enter webpage or client to format SD card for recording and store.

    3)       Technology support webpage download and run setup-kernel-jfs-full.exe consult and download SD card recording file.


    Restore the factory settings situation

    1)       Web port is changed and device can’t access camera

    2)       IP address is changed so that it can’t access camera.

    3)       Other unknown reason so that it can’t access camera.


    How do set IP camera access right?

    1)       Enter network set – streaming media set- choose

    2)       Enter system set – account administration- modify administrator account admin password - requires authentication –use new password for logging.


    Operation error after installing client

    Please follow next steps

    1)       Choose start- program – unit client- manually register DLL- operation

    2)       Unload client ,install again ( close client and webpage )


    Audio and reverse audio knowledge

    Audio – PC monitor network camera or video server environment voice. Default audio is close, so recording file isn’t audio.

    Enter media set – audio decode set- open audio decode.

             Reverse audio – PC monitor talk to IP camera and video server.

    What is PTZ and its function?

    PTZ is support equipment installed on fixed camera, divided into fixed and power-driven and motor.

    Fixed PTZ is suitable for monitor certain range

    Power- driven is suitable for a wide range of scanning and monitoring

    PTZ can be divided into tilting PTZ and continuous panning PTZ based on its function.

             PTZ functions include tour, sweep colored mode, compensation, white balance and so on.

    Why can’t control PTZ?

    1.         Inconformity between PTZ protocols, band rate and address, need change based on PTZ configuration

    2.         Signal wire is bad or wrong connection, need connect again.


    How to set IP Camera time and title format
    Enter IPC media set – time and title format, check video server user manual carefully.

    IP Camera clock calibrate
    Enter IPC system set- clock set, check video server user manual carefully

    Store space calculation

    For example

    CIF image maximum Kbps=400 Kbps, per second need 400/8 = 50KBps

    Per minute= 50 * 60 3000B (3MB )

             Per hour =1024M (1G)

    1080P and 720P resolution

    1080P=1920x1080     720P=1280x720


    D1 and CIF resolution
    D1 =720*576, CIF=352*288

    How to get device serial number

    1.       Search camera function and will show device serial number.

    2.       Enter system set- get serial number.


    When need optimize client?

    1.       Don’t connect WAN device ,log client and improve system function

    2.       Reasonable use video window to play recording for better watch function.

    3.       Don’t watch same video for better using network bandwidth

    4.       CPU average occupancy is low than 75 if client run.


    How to establish recording strategy?
    Enter configuration administration- recording set –custom strategy name – appoint recording store days, store strategy, recording store contents, open audio, choose recording video stream, recording file and other functions.

    How to begin recording?

    1.        Add device.

    2.        Configuration administration- recording set.


    How to use alarm linkage?
    Enter client configuration administration- alarm linkage menu, appoint alarm device, appoint alarm type, alarm time, alarm voice (AVI format file), alarm properties and so on.

    Front –end recording and local recording difference

    Front –end recording store in IPC SD card and USB device.

    Local recording – client appoint store in PC hard disk or network device.

    It can inquiry and directly playback frond-end recording file on IPC webpage store and playback menu, inquiry front-end recording file, download and playback on client .

    Front –end recording includes time recording, motion detection recording ,I/O alarm recording ,but local recording only include time recording.

    How to access IPC through webpage?

    1.       Download and install ts80_ctrl.cab control.

    2.       Enter webpage network set- media set- change TCP protocol.

    3.       Ban firewall set.

    4.       Choose video stream 2 by webpage remote visit.


    How to keep 3G product image smoothly?
    Use antenna as close as possible to outdoor and far from mental object and high density barrier.

    How to do if forget IPC password?

    Recovery factory settings firstly, default login name is admin and password is 123456.set new account and password again

     


    How to restore IPC to leave factory configuration

    1.       Hardware restore: press reset button for 5 seconds, then recovery.

    2.       Software restore: enter system configuration- choose restore set.


    共1页/29条