In the device example table, press and hold the device ID you want to delete for three seconds and a dialog box will pop up. Click OK to delete the ID.

Just swipe to the left and the box on the right shows delete. Click Delete to confirm to delete the cloud ID.

The phone opens the image of an ID and selects the rightmost setting button, as shown below. The parameter can be changed at the bottom of the open options.

1. Connect the camera and open UC management software or IE interface. The default user name is login admin password 123456. 2. Log in UC client → select configuration management → remote configuration → network settings → network status → cloud login status → device cloud ID. if the login status is 1, the dev...

If the cloud login status box does not appear. The UC client is too old. You can download and install the latest UC client published on the official website.

A: if the login status is 0, it means that the camera cannot access the public network and cloud information. 1. Please check whether the camera network cable is finally connected to the router, and whether the network indicator flashes normally. 2. Check whether the DNS in the network status is consistent with the W...

When UC2 client records audio, you need to check the record audio option when configuring recording parameters.

Update the UC2 client version, which can be displayed normally (UC2 version No. v4.9.3.2 or later).

The module shall support the audio function, correctly connect the active pickup, and turn on the audio in the media setting audio coding parameter setting in the module setting interface;

DHCP is short for Dynamic Host Configuration Protocol, which is used to automatically assign IP addresses to LAN devices. After DHCP is enabled, a functioning DHCP server is required. Generally, the router is used to realize the DHCP server function. When the device cannot obtain the IP automatically, you need to check...

Because our web page is used before IE9, some functions need to be used normally in compatibility view. Open IE9, there is an icon behind the address bar, the mouse will display "compatibility view", click. You can also select compatibility view from the drop-down menu by clicking the tools button on the toolbar.

Please check whether the computer network segment is consistent with the IPC network segment, and change the device and computer in the same network segment.

In the UC2 installation directory IPCSearchUtil.exe After the tool is opened, click search to search and view the password of the device in the LAN.

Step 1: log in to UC client, use the default user: "admin" password: "123456" to directly log in to our UC client. Step 2: search the camera After logging in the UC client, find the "search device" button under the configuration management - device management interface, and search out the IP "P" page title "e" address...

Open task management, close the program with the highest CPU consumption or the program with the largest number of closed handles, and reopen the application is normal.